LED Wholesale & Distribution  |  Monday - Friday  |  9 am - 6 pm EST | 516-280-2854 / Toll Free 1-877-285-2733

    PRIVACY POLICY

    The GLL and or GLLUSA, is a brand is owned and operated by General LED Corp. and herein referred to as “GLL”, “GLLUSA”, “we” or “us”. GLL respects your privacy and is committed to protecting it through our compliance with this policy.

    The Information We Collect & Information You Provide to Us
    When you place a pre-order or order hardware products from us, the information we collect may include your name, phone number, e-mail address, mailing address, billing address, shipping address, credit card or other payment information and, if applicable, EU VAT number or other tax ID. We will also keep the details of your order and of its fulfillment including support logs and, emails and instant messages. If you create or update a GLL Account, we may collect your username, e-mail address and e-mail preferences, and password for your account. If you experience a problem with any of our products, you may contact our customer support team to replace your product. When you fill in other forms on our website, enter a contest or promotion sponsored by us, when you fill out a survey, when you provide feedback or submissions to our website, or when you contact us through our website, by sending us an email, phone or other communication, we collect the information you provide.

    Information We Collect From our Products and Services We collect information automatically when you use our products and software, applications from our website. We collect information when you use the GLL products and our software that works with it. When you use your device while your computer is connected to the internet, we collect the device ID of your controller or module, IP address, software version, operating system and hardware configuration. We collect information about your use of our website, sub-sites and services. This information includes usage details, page visits, IP addresses, web browser, and information collected through cookies and other tracking technologies. We may combine this information with other personal information we collect from you. The technologies we use for automatic data collection through our website may include: Cookies (or browser cookies): Our system will issue cookies unless you have activated the appropriate setting on your browser to disable them. If you disable cookies you may be unable to access certain parts of our website. Flash Cookies: Certain features of our website may use local stored objects (Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For more information about Flash cookies, see Choices about How We Use Your Information. Pixel Tags and other Technologies: Pages of our website and e-mails we send you may contain small electronic files known as pixel tags (also referred to as clear GIFs, web bugs, web beacons, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Pixel tags may also be used to track when you leave the site and to then allow a third-party to serve you an ad on third-party websites.

    How We Use Your Information
    We use information that we collect, including any personal information about you:

    • To provide and improve our hardware and software products and our website and services.
    • To respond to requests that you make, to personalize your online experience on our website, and to better tailor the features, performance, and support of our products and services to you.
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    • To contact you about our own goods and services that may be of interest to you, or in any other way we may describe when you provide the information.


    Disclosure of Your Information

    We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We will share information about you with our app developer partners only on an aggregate basis. We may disclose personal information that we collect or you provide as described in this policy:To contractors, service providers and other third party service providers we use to support our business. However, these service providers do not have any independent right to share this information (except pursuant to a legal requirement such as a subpoena or warrant). We may provide your credit card and related billing and payment information to third party service providers engaged on GLL behalf, including payment processors and/or credit agencies, for the purposes of checking credit, effecting payment, and servicing your accounts. These providers may store your credit card information using PCI compliant security practices for the purposes of facilitating enhanced ordering of GLL’s devices or applications. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of GLL’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by GLL about our users is among the assets transferred.

    We may also disclose your personal information
    We value your information but are also bound by the law and if obligated, we will comply with any law, court order, legal process, or governmental or regulatory request to enforce or apply our terms of use at www.GLLUSA.com/URL and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

    Your Choices Regarding Your Personal Information
    We offer you choices regarding the collection, use, and sharing of your personal information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail you receive. Despite your indicated e-mail preferences, from time to time we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

    Accessing and Correcting Your Personal Information
    You may change your email address, password and other information for your GLL account by editing them in your account page. You may also contact us through http://GLLUSA.net/contact to request access to, correct or delete any personal information that you have provided to us. Please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements).

    Data Security and Retention of Personal Information
    We make reasonable efforts to protect your personal information, but no company, including us, can fully eliminate security risks connected to handling information on the internet. Where we have given you (or you have chosen) a password for access to certain parts of our website or your account, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website or our products or services. We will retain your personal information for the period necessary to fulfill the purposes outlined in the policy unless a longer retention period is required or permitted by law.

    Third-Party Sites and Services
    Our website, applications, and services may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We are not responsible for that data collection or how it is used, and we encourage you to learn about the privacy practices of those third parties.

    International Users
    GLL abides by the “safe harbor” frameworks set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area and Switzerland. Learn more about the U.S. Department of Commerce Safe Harbor Program.

    Changes to Our Privacy Policy
    The date the privacy policy was last revised is identified at the top of the page. We will post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page, and/or by e-mail to the e-mail address specified in your account. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our website and this privacy policy to check for any changes.