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    WARRANTY POLICY

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    The following is our Limited Warranty: Components (Lamps, Drivers, Ballasts and Modules):

    – Warranty Begin –

    Limited Warranty: Components(Lamps, Drivers, Ballasts and Modules) General LED Corporation (“GLLUSA”) warrants to the original purchaser (“Purchaser”) that the GLLUSA branded component of Products will be free from defects in material and workmanship which cause the Product to fail to operate in accordance with the performance specifications set forth in documentation for the applicable period five (5) years or ten (10) years with an extended warranty purchase, or period as stated on the invoice at time of purchase from GLLUSA. The Products must be installed and used within nine (9) months after the date of manufacturing (“Warranty Begins”). For LED Products, the Product shall be considered defective only if 10% or more of the LED components fail for such Product.

    If any Product covered by this limited warranty is returned by Purchaser in accordance with GLLUSA’s Terms and Conditions of Sale (available at https://gllusa.com/int/terms-and-conditions/) within the Warranty Period, and GLLUSA determines to its satisfaction that such Product failed to satisfy this warranty, GLLUSA will, at its option, repair or replace the Product or the defective part thereof, or reimburse Purchaser for the purchase price, subject to the terms and conditions set forth herein. For purposes of clarity, “repair or replace the Product or the defective part thereof” does not include any removal or re-installation costs or expenses, including, without limitation, any labor costs or expenses, shipping costs to return non-conforming Products or any damages that may occur during the return of Product to GLLUSA. If GLLUSA chooses to replace the Product and is not able to do so because it has been discontinued or is not available, GLLUSA may replace it with a comparable product. GLLUSA reserves the right to use new, reconditioned, refurbished, repaired or re-manufactured products or parts in the repair or replacement of any Product covered by this limited warranty. This limited warranty is subject to the following additional conditions:

    • The Products have been properly handled, stored, wired, transported, installed, operated and maintained in accordance with the applicable Specifications.
    • A GLLUSA representative will have access to the failed Products and the fixtures used to operate them. If the fixture or other parts become suspect, the representative shall have the right to invite other manufacturers’ representatives to evaluate the lighting system components.
    • The Product has been purchased directly from an authorized GLLUSA distributor/dealer for use in regions that are within the jurisdiction of the United States or Canada.
    • If applicable, purchase receipt for the Product is available for inspection by GLLUSA.

    This limited warranty does not apply to damage or failure to perform arising as a result of any acts of God or from any abuse, misuse, abnormal use, improper power supply, powers surges or fluctuations, corrosive environments, neglect, exposure or any use or installation in violation of the instructions or restrictions prescribed by GLLUSA or any applicable standard or code, including those contained in the latest National Electrical Code, Standards for Safety of Underwriters Laboratory, Inc. (UL), the American National Standards Institute (ANSI), or, in Canada, the Canadian Standards Association (CSA). No agent, distributor or dealer is authorized to change, modify or extend the terms of this limited warranty on behalf of GLLUSA. THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT IS DESIGNED OR IF ANY REPAIRS OR ALTERATIONS ARE MADE BY ANY PERSON NOT AUTHORIZED BY GLLUSA IN WRITING.

    THIS LIMITED WARRANTY IS THE ONLY WARRANTY GIVEN BY GLLUSA WITH RESPECT TO THE PRODUCTS AND THE SOLE REMEDY FOR ANY AND ALL CLAIMS, IN CONTRACT, IN TORT OR OTHERWISE ARISING FROM THE FAILURE OF PRODUCT AND IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANT-ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. PURCHASER’S EXCLUSIVE REMEDY FOR ANY NONCONFORMITY OR DEFECT IN ANY PRODUCT SHALL BE ONLY AS EXPLICITLY SET FORTH HEREIN. UNDER NO CIRCUMSTANCES SHALL GLLUSA’ AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH A DEFECTIVE PRODUCT, IN CONTRACT, TORT OR OTHERWISE, EXCEED THE PURCHASE PRICE OF THE PRODUCT TO WHICH SUCH LIABILITY RELATES. IN NO EVENT SHALL GLLUSA BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR COMPENSATORY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOSS OF USE, PROFITS, BUSINESS OR GOODWILL EVEN IF GLLUSA WAS ADVISED OF OR WAS OTHERWISE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

    This limited warranty is effective for the purchases of the Product on or after the effective date set forth herein and is in consideration of and is expressly subject to and conditioned by the terms set forth herein. GLLUSA reserves the right to modify this warranty from time to time and any modifications shall be effective for all orders placed on or after the effective date of such revised warranty.

    -Warranty End-

    This document serves as a blanket document for the all products sold by GLLUSA.